Our Reviews

very quick turnaround time.

Service is awesome. All the service writers are very helpful, friendly, professional & courteous. I love coming to a clean facility.

My service was at 8 AM and didn’t get any communication about it being dalayed or that someone didn’t check the lock box. I also received a cancellation notice at 9:30 that my service was cancelled. After I called I was told car would be done at 12pm.

White glove!

Lavery is exceptional in their service! They did a great job on my repair and on my service.

I always take my car to Lavery's for maintenance because of the friendly, professional service. I especially like the rides to and from the dealership. It saves me having to rely on Friends or family.

Terry is great, and Sarah was so fast and efficient!! I was in and out in an hour! Awesome service

Always Great Service

We were treated well and kept up with our progress. We even had a treat from the ice cream truck!!

recently I had some paint and scratch on my 2003 Buick Rend. every one thought the car was new. It looks beautiful. The body did a great job. Thanks!!!. William Rush

salesman excellent

The entire team at Lavery always takes care of me. I’ve been dealing with Craig “buddy” now for several years and he is very professional. Lavery is the only dealership I trust. Highly highly recommend them to anyone.

Everyone is so very nice and professional. I will never go anywhere else

Service was successful. Transmission is fixed.

My wife and I talked to Mr. Craig . He was very helpful and let my wife and myself take our time and looked at both trucks we liked. And give us time to talk about it. He is a Great salesman and very friendly. He did a fantastic job. Thank you Mr. Craig and the Lavery team for all that you did for us.

I reallly appreciate the kindness your drivers showed to me for returning my car after you did the repair on it.

My appt was On Time & very efficient

I always have a great experience with you.

professional and courteous service.

you did great but i really figured even though i bought used truck it was 14000 dollars i figured i get like free to more reduced cost for oil change at least for few changes

They had it done in no time at all we waited for our car to be serviced. It was done in like 15 20 minutes.

I have always been a Lavrery customer - and even after moving to the Cleveland area, I continue to return to Lavery’s for reliable service. Lavery’s goes above and beyond to ascertain that my list of concerns can be met in timely manner. Thank you -

Everyone we dealt with was amazing. Moses especially.

Staff was incredibly helpful and accommodating

The wait was long for an oil change, because of long wait time. They did my oil change for free.

It was all positive.

The experience was good especially the video of the work being done

N/a

Everything is good

Fast friendly service

Lavery was Amazing to work with for my new GMC truck! Love working with them!

Helpful. Trusting.

In a word, "AMAZING!" the entire team was awesome. This was my second vehicle in the past year and LAVERY AUTO made it a wonderful experience. TOP NOTCH and thanks to everyone!

All staff and service was outstanding

Great service

Very Personable & always ready to serve

Had a great experience with them they were friendly feels like family

Always friendly and helpful, service and sales are awesome

My transaction went so smooth with the help of the Lavery Dealership owner Bill, managers Scottie, Mark, Billy, Craig Vicars, & Sarah Davenport.

Moses was very helpful! He went above and beyond to help with my extended warranty and getting my car fixed. Very kind, polite and professional! Didn't buy my car from Lavery but will buy my next one from them. Great customer service!

It was good

Great 👍

Everyone There is so helpful and truly appreciates you being a customer of Lavery's

Friendly, responsive service. Greatly appreciated!

Had to have my transmission replaced under warranty.

Excellent customer service

Nice an pleasant personnel very informal and friendly

Moses was wonderful! He went above and beyond working with the warranty company to get my car repaired.

Craig Vickers is always great to deal with when we purchase.

Knowledgeable staff and friendly service

Appt. Took a normal amount of time. Video by technician was nice to get. Great experience!

Josh (services) did a great job explaining the recall issues.

everyone is amazing. Very happy with my purchase

Lavery Service did another excellent service on my vehicle. Communication, work performed and attention to detail was perfect!

The service manager was not compassionate about my needs nor gave me a print out of what test was ran on my GMC Yukon.

Excellent service, very timely, and polite staff

Excellent service and good communication

Great experience all around

Great follow up and completion of my car repair concerns

Great experience, everyone was kind and efficient.

The service department was super nice and efficient. We greatly appreciated everything they did for us.

Very good service

AWESOME PEOPLE AWESOME PLACE

did a quick and great job

Fast friendly service 🙂

I scheduled appointment for oil change and 30k miles maintenance; however, it seems I had some other sort of service but it is unclear as I didn't receive detailed paperwork and carfax was never updated.

When I called to confirm my appointment made through the chevy app the guy explained there would be a wait. He changed my time to a later time for me. I got right in and was not made to wait long. No extra charges or attempt to upsell at all. Super friendly staff and the video was so helpful. Great experience!

Very good service and friendly staff.

The service desk was polite, courteous and professional!!!!!!!!

Fast friendly service at a great price!

Brought my vehicle in for a oil change and tire rotation, they also checked my brakes and tires, everything was fine, appointment took about 45 minutes which is reasonable

The employees are always courteous, and helpful

We were treated with respect and the service was excellent!

Good people

The service department is always very thorough and helpful. Th area to wait is clean and welcoming.

I was in and out pretty fast

Did as requested

Danielle was able to squeeze me in on short notice. I greatly appreciate that!

It took 2 days to check out the problem and it’s still not fixed. When I called to check on my truck they said they would call me back but they didn’t call me back the first day or the second day i had to. Keep calling them back. Poor customer service

Fast , informative, and friendly

Jim did an amazing job finding me exactly what I wanted

Great

Building very clean even the restroom. Service individual took as I arrived, no waiting and all employees were very courteous.

I am really pleased with Lavery’s. Everyone was so helpful and kind and supplied a car fir me while mine was being repaired. I want to especially thank Danielle for her help in keeping me informed what was happening and for being so personable. Thank you to all involved in keeping my car in good running order.

Customer service was polite, quick, and efficient. I also enjoyed the video of extra time, letting me know my breaks and pads were good. And informed me on any additional care in the future.

Quick and good service.

Pleasant experience, trade in value for my Terrain was more than expected, no issue with the GM employee discount. Sam went out of his way to find the Traverse I wanted & was exceptional.

Professional and courteous!

I had new tires put on my car and the maintenance department was awesome.

Danielle was my tech who pushed my Tahoe to top of the list to help get me back on the road. I use my tahoe for work purposes. And she new i had work I couldn't miss. She is so helpful everytime I come there.

Excellent Service!

Dealership was fast and efficient. Would recommend to anyone that is needing a car!

Timely and resonanle

Had my truck serviced and they found my rear brakes were bad and were able to change them at the same appointment. Great service

Our first experience with Lavery Auto Service and WE LOVED THE CARE WE GOT AND WILL USE THEM FOR OUR SERVICE PROVIDER ALL THE TIME. They knew in a heartbeat what was wrong with our truck, got right on the insurance we purchased with the truck and had it repaired in no time. Our service man was GREAT on keeping us up on things also....name was Moses.

Fast friendly service

My car was jerking a bit. Jeff Rossetti knew right away that it was spark plugs. He took good care of my car.

Lavery is the best. Wont take my Denali anywhere else!

Excellent customer service from Owner to salesman

AWESOME!

Brad did a awesome job.

Everything explained and everything done on time and done correctly, excellent service

Check in attendant, Moses, was very kind and informative. The analysis text video was informative.

Everything went smooth and fine

When they found out at end of day after having vehicle parts were wrong they stepped up a gave a renal car

My appointment for an oil was at 2:30 pm last Friday. My truck left the staging area at 2:30 pm and was back in the staging area at 3:15 pm , pretty quick service this time . But it was parked in the area for 15 more minutes before I was contacted that my truck was done. I thought that was a little long. Oil changes are getting a little expensive. . Almost $100..00 dollars!!

Such an easy experience! You had just what I wanted, friendly service, easy financing process. Thank you!

The service was good however the vehicle was not washed when I picked it up. I thought washing was part of the service